Candice Olsen's Promise about product:
This is my promise to you, the original purchaser, that each piece of Candice Olson Upholstery will be free from manufacturing defects, provided the furniture is used in a residential application. All warranty periods begin on the date of sale. Please be prepared to provide proof of purchase on a warranty claim by keeping your original paperwork.

Frames and Springs: lifetime protection against manufacturing defects of frames and springs.

Seat Cushions: Most of the upholstery pieces in my collection have standard seating from Qualux® Ultra seating foam, which is the highest quality foam available in the upholstered furniture business. The Qualux® Ultra cores carry a lifetime warranty against manufacturing defects.

Even though I use the highest performing polyurethane in the industry, some flattening or loss of resiliency will occur as a result of normal use and aging.

Did you know that cushion softness or hardness is significantly affected by the type of fabric that surrounds it? Proper maintenance, including frequent seat cushion rotation, will provide longer life and greater durability.

Handling charges will apply to cushion cores replaced after two years.

A few of my upholstered pieces have the luxurious Spring and Down Cushion which is soft down, feathers and fiber surrounded foam-encased springs providing the ultimate seating comfort. This type of cushion will give you the most luxurious comfort, but they need to be turned regularly. The spring and down core carries a two year warranty against manufacturing defects.

Decorative Wood Trim: one year protection against defects in materials and workmanship. Did you know there are natural variances in the grains and species of wood? You may notice a difference in the shading and tone of some of my finishes, please be aware this is not a defect but the beautiful characteristics of natural wood. Enjoy the difference.

Fabric Warranty: Fabrics used in covering your furniture carry a one year warranty that protects against manufacturing defects.

This fabric warranty does not cover:

* Wearability or color fastness
* Fabric pilling*
* Fading of fabrics

* Pilling is the formation of small balls or clusters of fibers on the fabric’s surface. Pilling is caused by abrasion wear, and can be fibers of the fabric itself or a fabric which has come in contact with it.

Leather Warranty: Leather used in covering your furniture carries a one-year warranty protecting you against manufacturing defects.

The leather warranty does not cover:

* Fading or discoloration of leather due to sunlight (direct or indirect)
* Stretching as leather will stretch slightly during its natural break-in process
* Natural markings such as variations in grain, wrinkles, skin folds, cleanly healed scars, insect bites or patterns of original hair follicles which document the animal’s life and testify to the leather’s authenticity
* Change in color due to natural occurrences such as absorption of body oils or perspiration
* Damage due to improper care, rips, punctures or stains

All fabric and leather warranties are null and void if improperly cleaned.

Note: This warranty does not cover differences between your furniture and swatches, printed illustrations, and video or internet displays.